What Is an AI Agent, Really?

Recently I met with a financial services firm, and the founding partner opened the call with a question I hear all the time: “What is an agent?” My answer: An agent is an AI that has the ability to make decisions without you — it’s autonomous, it has agency — and it’s not based on […]

Before You Spend $2,500 on AI: 5 Questions Every Business Owner Must Ask

Two small business owners reached out to me this week in complete overwhelm. Both were asking the same thing: “What AI do I invest in?” One was looking at a $2500 investment in all-inclusive AI third-party software. The other was looking to develop an online community and asked what AI tool she should invest in beyond ChatGPT.