Blog

I Was Inside a Client’s Microsoft 365 Environment This Morning. Then I Read the News.

This morning I was inside a client's Microsoft 365 environment, setting up six AI agents for their team to use. Not demoing them. Not planning them. Actually deploying them — configuring, testing, and working through the friction that shows up when AI moves from concept to practice. We hit a wall. Sharing agents across a team isn't as seamless as "Share with Organization" feature appears. There's a visibility problem that emerges when you move from one person using an agent to an entire team needing access to it. The devil's always in the details and right now, those details live squarely in your IT admin settings.
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AI Just Got a Coworker. Here’s What Expertise-Driven Professionals Need to Know.

The AI tools many of you are already paying for just got significantly more powerful — and most professionals missed it. Last year was about asking AI to do something and waiting on the reply. AI was smart, but you were still the one clicking, organizing, copying, and finishing every step. You were still running the show. In 2026, that changed. We've crossed into the age of agentic AI — where instead of answering your question, AI completes your task. And if you're a professional whose business runs on your expertise, your relationships, and your judgment, this shift is worth understanding before your competitors figure it out first.
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Before You Spend $2,500 on AI: 5 Questions Every Business Owner Must Ask

Two small business owners reached out to me this week in complete overwhelm. Both were asking the same thing: "What AI do I invest in?" One was looking at a $2500 investment in all-inclusive AI third-party software. The other was looking to develop an online community and asked what AI tool she should invest in beyond ChatGPT.
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